FAQ

We begin with an assessment to understand the complexities of your condition and to discuss with you any treatment or remedial action. Together and with coordination from your physician, we design a plan tailored to your needs. We thoroughly examine your requirements and all aspects of the care you require. We then match you with a caregiver based on your preferences and goals. We consider dozens of attributes in matching you with a caregiver, including level of skill / experience / specialist training required in your care program, your goals & objectives, shared hobbies or interests, family preferences, among many others.

We provide CNA’s, HHA’s and Companion Services. If you want to read about the options, please visit the Caregiver section of the website. However, it may be easier to work with us in discussing your specific needs and hear our recommendations.

Yes. All professionals are well-qualified and highly-experienced. They are insured and bonded, licensed and certified. They undergo a very rigorous hiring process which includes background, security, credit checks, license, experience, certificates verification, health checks, driving records, as well as multiple in-person interviews.

To ensure continuity of the same caregiver and service, we typically like to schedule 4 hour shifts minimums. However, please contact us to discuss your requirements in more detail.

We offer a full range of non-medical services, including personal care.

Absolutely. We believe in compatibility. We work with families to match caregivers based on skills, personality, and preferences to ensure the best fit.

Yes. Whether you need a few hours, overnight support, or care while a family caregiver is away, we offer flexible options to fit your needs.

Rates depend on the type and frequency of care. Some services may be covered by long-term care insurance, Medicaid, or VA benefits. We offer transparent pricing and can help guide you through your options.

Care plans are flexible. You can adjust hours, caregivers, or services at any time. Your comfort and satisfaction are our top priorities.

At Jt Vital Homecare, we strive to provide flexible and transparent payment solutions to ensure the best possible care for our clients. Our payment structure is straightforward and hourly only. This means you pay for the exact amount of care your loved one receives, without any hidden fees or long-term contracts. Our hourly payment model offers you the flexibility to adjust the level of care needed, whether it's a few hours a week or around-the-clock assistance. We believe this approach allows families to manage their care needs more effectively while ensuring high-quality, compassionate care is always accessible.