Privacy Policy

1. Information We Collect

We may collect personal and health-related information in the following ways:

a. Information You Provide Directly

Name, address, phone number, email
Date of birth and emergency contacts
Medical history and care needs
Insurance or payment details
b. Automatically Collected Information
When you visit our website, we may collect:
IP address and browser type
Pages visited and usage data
Cookies and analytics data (for performance and security)

2. How We Use Your Information

We use the information we collect to:

Provide home care and health services

Respond to inquiries and schedule consultations

Create and manage individualized care plans

Send appointment confirmations and updates

Comply with legal, medical, and regulatory requirements

Improve our website, services, and customer experience

3. Sharing Your Information

We do not sell or rent your personal data. We only share it when necessary, including:

With licensed caregivers and medical professionals involved in your care

With third-party service providers (e.g., billing, IT support) under strict confidentiality

When required by law, such as in cases of medical emergencies or reporting abuse

4. Data Security

We implement industry-standard safeguards to protect your data, including:

Encrypted storage and secure servers

Access controls and staff confidentiality agreements

Regular system audits and training for all employees

5. Your Rights & Choices

You have the right to:

Access or update your personal information

Request that we delete your records (where legally applicable)

Opt out of non-essential communications

File a complaint if you believe your privacy rights have been violated

To make a request, contact us at [insert email or phone number].

6. Cookies & Analytics

Our website uses cookies to enhance functionality and gather performance insights. You can manage cookie preferences through your browser settings. We may use third-party analytics tools such as Google Analytics to track website traffic and improve our site.

7. Children’s Privacy

Our services are intended for adults or legal guardians acting on behalf of minors or elderly individuals. We do not knowingly collect data directly from children under 13.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date.

9. Contact Us

For questions or concerns about this policy or your personal data, please contact:

📞Phone # (561) 629-5924
FAX (561) 425-3330

🏢 [5700 Lake Worth Rd

Suite 200-N

Greenacres Fl 33463 ]